We have a slider running for some years on the web www.accesvertical.es Some time ago a flash / blink appears between each slide. I downloaded the plugin again and it still fails.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you for your patience. We've looked into this and we believe that this issue is caused by a 3rd party conflict. To start troubleshooting please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can enable them back one by one to see which one is the culprit.
We have a slider running for some years on the web www.accesvertical.es
Some time ago a flash / blink appears between each slide. I downloaded the plugin again and it still fails.
Can you help me please?
Hello Roger,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you for your patience. We've looked into this and we believe that this issue is caused by a 3rd party conflict. To start troubleshooting please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can enable them back one by one to see which one is the culprit.