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  Public Ticket #1748958
JS Error
Closed

Comments

  • SubscriptionLabs started the conversation

    Hi there,

    The LayerSlider has been working fine since we set it up about 12 months ago. However recently it's begun erroring with:

    Uncaught TypeError: Cannot read property 'elements' of undefined
        at Object.addLayers (eval at <anonymous> (layerslider.kreaturamedia.jquery.js?ver=6.7.6:13), <anonymous>:1:134634)

    I've tried updating LayerSlider to 6.7.5, clearing the page cache both on the server and on the browser, but to no avail, the error continues.

    If you can offer any advice I would be most grateful.

    Many thanks,

    Phil

  • SubscriptionLabs replied

    Hi there,

    Please close off this ticket, I've fixed it by disabling 'Lazy loading of images' within the Jetpack plugin.

    Many thanks.

  • [deleted] replied

    Hello Phil,

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.