Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1726599
updating
Closed

Comments

  • oliviervbs started the conversation

    hi how do i update my slider from 5.0.2 to the latest version whitout loosing my sliders

    the landing page full screen picture is a slider and i dont want to loose it

  • [deleted] replied

    Hello oliviervbs,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Your sliders will not be lost during update. You can either use the auto-update or reinstall the plugin. For more information please read the following part of the documentation: https://layerslider.kreaturamedia.com/documentation/#updating

    Again, the update won't delete your sliders or their settings, as they are stored in the database.