Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Once a ticket has been made private, it cannot be changed to public anymore. But you can always open a new one or post further message to the existing ticket.
Hey there,
how can I make changes to my ticket? For example make it public?
Thanks
Stefan
Hello Stefan,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Once a ticket has been made private, it cannot be changed to public anymore. But you can always open a new one or post further message to the existing ticket.