Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1707640
license
Closed

Comments

  • deric06 started the conversation

    Our layer slider license was originally on greenhomeairutah.com and after switching the site to greenhomeair.com, we cannot update the plugin. We are also unable to disable the plugin on greenhomeairutah.com because that website no longer exists under that domain.  Any help you can provide is appreciated.  


    Thank you,

    Elaine

    [email protected]

  • [deleted] replied

    Hello Elaine,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a site that you can use to manage and reset the activations of your purchase code to use it again, please refer to the following URL: https://kreaturamedia.com/reset-activations