Okay
  Public Ticket #1693320
Fatal error message
Closed

Comments

  • Ali_Bongo started the conversation

    Hi

    We have a fatal error coming up, with these error messages:

    Fatal error: Uncaught Error: [] operator not supported for strings in /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-content/plugins/LayerSlider/includes/slider_markup_init.php:83 Stack trace: #0 /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-content/plugins/LayerSlider/wp/shortcodes.php(218): include() #1 /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-content/plugins/LayerSlider/wp/shortcodes.php(159): LS_Shortcode::generateSliderMarkup(Array) #2 /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-content/plugins/LayerSlider/wp/shortcodes.php(49): LS_Shortcode::processShortcode(Array) #3 /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-includes/shortcodes.php(319): LS_Shortcode::handleShortcode(Array, ’’, ‘layerslider’) #4 [internal function]: do_shortcode_tag(Array) #5 /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-includes/shortcodes.php(197): preg_replace_callback(’/\\[(\\[?)(layers…’, ‘do_shortcode_ta…’, ‘[layerslider id…’) #6 /home/drbramwe in /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-content/plugins/LayerSlider/includes/slider_markup_init.php on line 83

    Could you advise?

    Thanks

  • [deleted] replied

    Hello Ali_Bongo,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked your site, but I do not see any slider or this error currently. Where exactly can we check on this ? Or where does it occur ?

  • Ali_Bongo replied

    Hi

    This page shows the error message:

    https://thefashionschool-uk.com/home-3/

    Thanks

    Ali

  • [deleted] replied

    Thank you. My colleagues and I will look into this to see what might be causing it and get back to you shortly.

  • [deleted] replied

    Thank you for your patience. Judging from the error message, we believe that it might be related to caching. Please try to use the LayerSlider -> Options -> Advanced -> Empty caches button.

  • Ali_Bongo replied

    Thank you - that fixed it!

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.