Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1693320
Fatal error message
Closed

Comments

  • Ali_Bongo started the conversation

    Hi

    We have a fatal error coming up, with these error messages:

    Fatal error: Uncaught Error: [] operator not supported for strings in /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-content/plugins/LayerSlider/includes/slider_markup_init.php:83 Stack trace: #0 /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-content/plugins/LayerSlider/wp/shortcodes.php(218): include() #1 /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-content/plugins/LayerSlider/wp/shortcodes.php(159): LS_Shortcode::generateSliderMarkup(Array) #2 /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-content/plugins/LayerSlider/wp/shortcodes.php(49): LS_Shortcode::processShortcode(Array) #3 /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-includes/shortcodes.php(319): LS_Shortcode::handleShortcode(Array, ’’, ‘layerslider’) #4 [internal function]: do_shortcode_tag(Array) #5 /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-includes/shortcodes.php(197): preg_replace_callback(’/\\[(\\[?)(layers…’, ‘do_shortcode_ta…’, ‘[layerslider id…’) #6 /home/drbramwe in /home/drbramwe/public_html/thefashionschool-uk.com/site2/wp-content/plugins/LayerSlider/includes/slider_markup_init.php on line 83

    Could you advise?

    Thanks

  • [deleted] replied

    Hello Ali_Bongo,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked your site, but I do not see any slider or this error currently. Where exactly can we check on this ? Or where does it occur ?

  • Ali_Bongo replied

    Hi

    This page shows the error message:

    https://thefashionschool-uk.com/home-3/

    Thanks

    Ali

  • [deleted] replied

    Thank you. My colleagues and I will look into this to see what might be causing it and get back to you shortly.

  • [deleted] replied

    Thank you for your patience. Judging from the error message, we believe that it might be related to caching. Please try to use the LayerSlider -> Options -> Advanced -> Empty caches button.

  • Ali_Bongo replied

    Thank you - that fixed it!

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.