7ea776fd-a794-4aa1-a080-c3585b4431f4 -> I purchased this to put on a website http://troutmobile.info and then I cloned that website to http://troutmobile.com and wanted to change out the license to the .com site and uninstall it from the .info site, but I unable to do so and so I purchased 3592e1ab-d3e7-40d6-83f6-b24973d31fa1 so I could ask you for a refund?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please open a refund request for the extra license on Envato. We can only accept it there. Thank you.
3592e1ab-d3e7-40d6-83f6-b24973d31fa1
7ea776fd-a794-4aa1-a080-c3585b4431f4 -> I purchased this to put on a website http://troutmobile.info and then I cloned that website to http://troutmobile.com and wanted to change out the license to the .com site and uninstall it from the .info site, but I unable to do so and so I purchased 3592e1ab-d3e7-40d6-83f6-b24973d31fa1 so I could ask you for a refund?
Hello JACK,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please open a refund request for the extra license on Envato. We can only accept it there. Thank you.
Where do I find the link to request a refund?
There is a button for that on this page for example: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-