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  Public Ticket #1682446
Popups
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  • AU5985 started the conversation

    I cannot get the popups to work. I have tried ID and Class but neither will open the popup. can you please give me exact instructions. Thank you

  • AU5985 replied

    Can someone help me please


  • [deleted] replied

    Hello AU5985,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    If you want to trigger the popup with a button (layer) from another slider, you will need to enter the following line to the Open By Click field of the popup: #example
    And then set an ID in the Link & Attributes tab, for the button (layer) in the other slider, with the same name: example

    In case you want to start a popup slider with a button outside of a slider from your site, you will need to apply an ID (id="example") or class (class="example") on that button and enter the same selector for ID (#example) or class (.example) to the Open By Click field in the Slider Settings.

    Please also make sure that the sliders that you want to use (the popups as well) are added to the page. You can also use the Slider Settings -> Popup -> Target Pages section for this purpose.

    Also, if you show us a test page where we can see this, we can check what's wrong exactly.

  • AU5985 replied

    Thank you very much for your help!


  • [deleted] replied

    Thank you for the feedback. If you need further assistance please let us know.