I have purchased the Plugin version and when I try to use the Parallax demo in this link I get multiple java errors in my console when the slider tries to go to the next slide.
I have tried other demos which worked fine but this particular one is giving me errors.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked the URL you provided, but the slider on it only has one slide, so it does not proceed with the slideshow to the next slide. The scroll down button in it also seems to be working. Where exactly can we check the problematic slider ?
Thank you. It seems like a 3rd party plugin/theme is loading an extra Greensock library that LayerSlider is utilizing as well. This creates a conflict and results in this error.
Please try to use the LayerSlider WP -> Options -> Advanced -> Use Greensock (GSAP) sandboxing option. This should provide as a workaround in cases like this.
Hello
I have purchased the Plugin version and when I try to use the Parallax demo in this link I get multiple java errors in my console when the slider tries to go to the next slide.
I have tried other demos which worked fine but this particular one is giving me errors.
I would appreciate your help.
Hello Ali,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked the URL you provided, but the slider on it only has one slide, so it does not proceed with the slideshow to the next slide. The scroll down button in it also seems to be working. Where exactly can we check the problematic slider ?
Hi Attila
I have created a page just for you to see the problematic slider:
http://payless-pc.com.au/slider-test/
I can give you the sites credentials for further checks.
Thanks
Thank you. It seems like a 3rd party plugin/theme is loading an extra Greensock library that LayerSlider is utilizing as well. This creates a conflict and results in this error.
Please try to use the LayerSlider WP -> Options -> Advanced -> Use Greensock (GSAP) sandboxing option. This should provide as a workaround in cases like this.
Hello
I did what you said but the problem still remains.
What should I do?
I got it!
It was all Jetpacks doing!
I disabled some of its features and Layerslider started working.
Thank you for helping me to solve the issue.
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.