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  Public Ticket #1628468
popup showing immediately
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  • yzidell started the conversation

    the popup that i am working on is showing immediately event though i have popupStartSliderImmediately: false,

    i want it show ONLY when i click the button

  • [deleted] replied

    Hello yzidell,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    As I've mentioned in your other ticket, there are popup examples in the documentation that you can check, as well as all of the available settings that you can use. Please read the Launch Popup part of the Using Popups section for more information about initializing your popup (popupShowOnClick).

  • yzidell replied

    you are not answering my questions. 

    you are not providing support - i read the documentation and i am still having these issues.

    if you not provide support and answer my questions, i will get my money refunded form the credit company.

    PLEASE ANSWER MY QUESTIONS.

    thank you

  • yzidell replied

    testing url - https://home.smartsimcha.com/smartsimcha/Defaulttest.aspx

    i am having 2 issues:

    1)

    i have popupShowOnClick:'#hrfOpenWelcomeGuidePopupExample', and <a href="javacript:void();" id="hrfOpenWelcomeGuidePopupExample">Popup Test 1</a>

    i have gone thru the documentation

    when i click the link the popup appears, HOWEVER

    the popup automatically appears when the page loads no matter what i do

    2)

    word-wrap:break-word; is not working - the text appears in one long line

    thx for your help


  • yzidell replied

    i ahve also worked with autoStart - no matter what i set it to, the popup appears on the page load

    i only want the popup to appear once the user clicks the a href link or button

  • [deleted] replied

    The problem is with the following: 

    popupShowOnTimeout: 0
    

    0 means that it should appear immediately, as this option sets a timeout (delay). If you don't want it to automatically appear, then you will need to remove this alltogether.

    Regarding your other ticket, it's not completely clear what are you asking exactly. In any case, you are using the v5 skin, which does not have a background color, so the site's background will be showing behind it. If you want to change the site's background, that is not related to LayerSlider. But if you want to change the slider's background color you can do that by applying the CSS on the slider container element. 

    As you are using the standalone jQuery version of the plugin, it requires a certain level of web programming experience. LayerSlider is 100% built on web technologies, so you can freely edit it with custom CSS.