Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1627624
transfer license
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Comments

  • Jeff Weiss started the conversation
    July 2, 2018 at 3:29am

    Bought LayerSlider and installed (I think at http://weissitsolutions.com) then we killed that site (almost immediately) and moved to http://weissitresults.com. I can't deactivate my layerslider on the http://...solutions.com because it no long exists.

    Your reset tool keeps telling me I don't have it (at the long into envato page).

    Please activate my layerslider on http://weissitresults.com

    Or at lease de-activate it from weissitsolutions.com so I can use it on ...results.com


    Thanks,

    Brad (for Jeff Weiss)

  • [deleted] replied
    July 2, 2018 at 12:32pm

    Hello Brad,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've reset your license. You can use it again.