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  Public Ticket #1626747
Shows Slides On Site and LS Not Slider Settings
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  • Bruce Ledbetter started the conversation

    Sliders missing background on flipups Wont let me select Slider Settings in Layer Slider. Have removed and reinstalled several times no change. Have also imported the same slider that is working on another site https://slidingglasspatiodoorparts.com and the slider still not acting correct on https://justslidingdoorparts.com as it was working properly last week. All Plugins are up to date

  • [deleted] replied

    Hello Bruce Ledbetter,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked https://justslidingdoorparts.com/ , but there is no slider inserted to that page. Did you remove it in the meantime, if yes where can we check it ?

  • Bruce Ledbetter replied

    What I did was after deleting the slider, I found I couldn't get LayerSlider to properly import the same slider that was previously saved. Because controls in LayerSlider plugin would still not work even after reinstalling LayerSlider plugin.

    So today, I went back two weeks and reluctantly,  re-installed an older version  Wordpress same url I had duplicated 5/24 using duplicator pro (which I just love) and LayerSlider is working and showing the slider properly. Of course I lost quite a bit of information by doing that.

    But after fooling with websites since AL Gore invented the internet (Ha, Ha)1993 and learning that just sometimes good back ups and re-doing a little data re-inserting is usually better than troubleshooting. I'm very new to Wordpress, but html, php websites I do have a long history. 

    I thank you for looking at problem.

  • [deleted] replied

    Thank you for the feedback. If you need further assistance please let us know.