Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1623650
License issue
Closed

Comments

  • jpeterson4565 started the conversation
    June 27, 2018 at 4:20pm

    I originally put my license on my site allthingsrenaissance.net - all 3 of my domains sense then have been blitzed and are being redone from scratch. I want to put the license now on my allthingssteampunk.net site but it states that the license is still active. 

    Don't know how at this point to switch the license from the renaissance site to the steampunk site. Eventually I will be purchasing another license for the renaissance site but that domain is not my top priority right now the steampunk one is.

    Thanks,

    Jacquelyn Peterson

  • [deleted] replied
    June 28, 2018 at 12:00pm

    Hello Jacquelyn Peterson,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations

  •   jpeterson4565 replied privately
  •   jpeterson4565 replied privately
  • [deleted] replied
    July 23, 2018 at 9:54am

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.