I purchased a licence for the slider & my images are now not visible in features and product on the front site & the image library is blank within the admin section
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no issue like this present in LayerSlider, the plugin cannot affect other parts of your site (especially when it's not even inserted to the page) or the media library in the admin.
Unfortunately it is most likely another conflict problem on your installation or a server configuration issue. To start troubleshooting you could try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
You could also check the availability of the missing images. As I can see there are some mixed content error on the site, this could be the source of the problem. Please check if they are still accessible or if their image paths are correct.
If you are unable to view the images in the library, then there is something wrong with them most likely. Please try to check whether they are still accessible and that their image paths are still correct.
You could also check on the mixed content errors (HTTPS/HTTP) on your site.
Hi
I purchased a licence for the slider & my images are now not visible in features and product on the front site & the image library is blank within the admin section
Hello KunaCustoms,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no issue like this present in LayerSlider, the plugin cannot affect other parts of your site (especially when it's not even inserted to the page) or the media library in the admin.
Unfortunately it is most likely another conflict problem on your installation or a server configuration issue. To start troubleshooting you could try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
You could also check the availability of the missing images. As I can see there are some mixed content error on the site, this could be the source of the problem. Please check if they are still accessible or if their image paths are correct.
The images are in products so still there but unable to view them in Library
The home page features has stop working & when i try to edit that page the section which allows me to add images fails to open
If you are unable to view the images in the library, then there is something wrong with them most likely. Please try to check whether they are still accessible and that their image paths are still correct.
You could also check on the mixed content errors (HTTPS/HTTP) on your site.