Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1622360
upgrade from version 5
Closed

Comments

  • yzidell started the conversation
    June 26, 2018 at 5:20pm

    i just purchased the latest version of layerslider - jQuery. i have an existing slideshow on my website, i would like to upgrade to a popup - similar to the popup guide demo sample on https://layerslider.kreaturamedia.com/sliders/

    can you help me?

    thx 

  • [deleted] replied
    June 27, 2018 at 11:56am

    Hello yzidell,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    All of the demo sliders from the demo site are included to the plugin's package that you download from CodeCanyon. You can check the popup demos to see how we set them up exactly and what settings we used. The documentation also contains a dedicated section about popups that will help you setting it up.

  • yzidell replied
    June 27, 2018 at 2:09pm

    hi attila,

    i have an extensive slide show on my website, https://home.smartsimcha.com - i would like to convert this slide show to a popup - can you please help me out?

    thx!

  • yzidell replied
    June 27, 2018 at 4:38pm

    i am getting this error: Uncaught TypeError: Cannot read property 'plugins' of undefined

  • [deleted] replied
    June 28, 2018 at 12:17pm

    Thank you for the feedback. My colleagues and I will look into this to see if we can find anything wrong, and get back to you shortly.

  • [deleted] replied
    July 3, 2018 at 11:09am

    Did you solve this in the meantime ? The dev team checked your site and the popup seems to be working currently. Also, please note that you have to load the popup plugin for the popup to work. There are examples about this in the documentation.