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  Public Ticket #1620047
post content exerpts not showing
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  • Lara started the conversation

    Hi there, I am having trouble getting the post excerpts or post content to show up on my slider. Using dynamic layers, I can get the post featured photos and post titles to show up but the content doesn't work. Please advise? I recently purchased this layerslider plugin and replaced the layerslider version that came with my wordpress theme, "charity hub," if that helps...

  • [deleted] replied

    Hello laralyko,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    All of the placeholders are working the same, so if one works, the other should as well. The problem is most likely that the post you are using does not have these contents available, so the slider cannot pull them. Please verify that the post(s) you set in the plugin filters do contain the necessary content that you are trying to pull.

  • Lara replied

    Hi there,

    I am able to see the content correctly in my dashboard, it's just not showing up the same on the live site. Screenshot attached.

  • [deleted] replied

    I've checked it again and the two text blocks are showing up for me on the front-end as well. Please see attached screenshot. I believe you might be looking at a cached version of the site, or some cache plugin prevents you from seeing the changes. I'd recommend to empty cache in the admin (if you use any) and in the browser as well. Also, the second text block seems to be out of position on the front-end. You could try to position it with the top and left fields (could even use percentages) so it does not get misaligned.