It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider -> Options -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error:
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Errors like this are usually related to web server configuration issues. In your case it could be a memory limitation problem or execution time limit, because you are trying to utilize more content than your server can handle in the given amount of time.
Since the System Status is all green, it's most likely a PHP error related problem, but currenty the exact error message is not visible as the WP debug mode is not enabled. Please try to enable it and look for any PHP errors in the logs that could provide more information. https://codex.wordpress.org/WP_DEBUG https://codex.wordpress.org/Debugging_in_WordPress
If you're not familiar with it, we can also look into it after you enabled the WP debug mode. We will need a WP login in this case.
In the meantime please also try to look for any incompatibility problems by temporary disabling other plugins and switching to a default theme. Just to make sure that it's not caused by a 3rd party item.
When I try to save the slider, there's an error.
I checked System Status but it is all clear.
It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider -> Options -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error:
Hello ohashifuya,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Errors like this are usually related to web server configuration issues. In your case it could be a memory limitation problem or execution time limit, because you are trying to utilize more content than your server can handle in the given amount of time.
Since the System Status is all green, it's most likely a PHP error related problem, but currenty the exact error message is not visible as the WP debug mode is not enabled. Please try to enable it and look for any PHP errors in the logs that could provide more information.
https://codex.wordpress.org/WP_DEBUG
https://codex.wordpress.org/Debugging_in_WordPress
If you're not familiar with it, we can also look into it after you enabled the WP debug mode. We will need a WP login in this case.
In the meantime please also try to look for any incompatibility problems by temporary disabling other plugins and switching to a default theme. Just to make sure that it's not caused by a 3rd party item.