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  Public Ticket #1601553
Purchase code not working
Closed

Comments

  • sathamhussain started the conversation

    Hi Team ,


     I have been using licensed layer slider for my website  and Some reason i wanted to delete the sites and want to use the layer slider license in another website.So I have deactivated layer slider in my website and try to use purchase code in another website.But it showing  purchase code has being used by another website and its up.But I have deactivated already.So Please try to solve this issue

  • [deleted] replied

    Hello sathamhussain,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations