I have been using the layer slider for the past couple of days with no problems, but just this morning it has started to be glitchy. I received the slider as part of the Avada Theme package, but just to make sure the problem wasn't related to a lack of activation, I purchased the premium layer slider product, installed it, and it's still glitching.
The problem is this is with this website: new.rosenbergha.org Password: RosenbergHousing123
And this is the problem -- when I create a slide, the buttons are hard to scale and text hard to change within the button. It seems to just revert back to the original size, or font as before.
And more importantly, the button text doesn't even show up on the site sometimes even though I can see it in the slide. This seems to happen for buttons that are on the left side of the slide. Ones of the right are visible.
This problem also pertains to text, not just buttons.
If you're able to look at the site, try clicking on the "About Us" and "Contact Us" links in the slider on the homepage. These are the slides I'm having trouble with, and they are Slides #2 and #3 if you're able to look at the slider itself.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've tried to access your site, but it also requires a username to be able login, not just a password. Could you please provide us with a username as well, so we can access and check your site ?
Unfortunately this does not seem to be working either. We just get a not secure/limited error message when entering these credentials and the login window pops up again.
Is there anything else we need to do to be able to access or check the site ?
Thank you for your patience. For us everything is visible and showing, except the back buttons on the 2. and 3. slides. The reason for this is that you've used a '<' sign, but it should be used as an HTML entity like this: & l t ; (without spaces!). Otherwise it can break the HTML code.
Hi,
I have been using the layer slider for the past couple of days with no problems, but just this morning it has started to be glitchy. I received the slider as part of the Avada Theme package, but just to make sure the problem wasn't related to a lack of activation, I purchased the premium layer slider product, installed it, and it's still glitching.
The problem is this is with this website:
new.rosenbergha.org
Password: RosenbergHousing123
And this is the problem -- when I create a slide, the buttons are hard to scale and text hard to change within the button. It seems to just revert back to the original size, or font as before.
And more importantly, the button text doesn't even show up on the site sometimes even though I can see it in the slide. This seems to happen for buttons that are on the left side of the slide. Ones of the right are visible.
This problem also pertains to text, not just buttons.
If you're able to look at the site, try clicking on the "About Us" and "Contact Us" links in the slider on the homepage. These are the slides I'm having trouble with, and they are Slides #2 and #3 if you're able to look at the slider itself.
Hello Becky Blalock,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've tried to access your site, but it also requires a username to be able login, not just a password. Could you please provide us with a username as well, so we can access and check your site ?
Unfortunately this does not seem to be working either. We just get a not secure/limited error message when entering these credentials and the login window pops up again.
Is there anything else we need to do to be able to access or check the site ?
Thank you. The logins work now. My colleagues and I will look into this to see if we can find anything wrong, and get back to you shortly.
Thank you for your patience. For us everything is visible and showing, except the back buttons on the 2. and 3. slides. The reason for this is that you've used a '<' sign, but it should be used as an HTML entity like this: & l t ; (without spaces!). Otherwise it can break the HTML code.
Thank you so much!
All of the glitchy issues went away once I changed the << to html code.
I really appreciate your help!
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.