It can't be again this situation. We bought the theme with your slider, then they tall us that old versions can have problems with charge of images, and we bought premium version of slider, and now we are at the same point.
Please we need to know about this problem. Main imagen disappears before any change, and only ES version. The system call to and old image that doesn't exist now.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your site, but for me the slider is being displayed currently, as well as the main image.
Have you managed to fix the problem in the meantime ?
In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?
Also, what do you mean by that 'only ES version' ?
It can't be again this situation. We bought the theme with your slider, then they tall us that old versions can have problems with charge of images, and we bought premium version of slider, and now we are at the same point.
Please we need to know about this problem. Main imagen disappears before any change, and only ES version. The system call to and old image that doesn't exist now.
How can we resolve this?
Hello walmeric2015,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your site, but for me the slider is being displayed currently, as well as the main image.
Have you managed to fix the problem in the meantime ?
In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?
Also, what do you mean by that 'only ES version' ?