It worked very well before. And since a problem on another plugin has been solved this slide does not work anymore, it shows me a black screen instead of the slide. Do you know where the problem might come from?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Hello !
I have a problem with my Parallax Slider.
It worked very well before. And since a problem on another plugin has been solved this slide does not work anymore, it shows me a black screen instead of the slide. Do you know where the problem might come from?
This slider is on my page "Pourquoi nous choisir"
Regards
Johan
Hello Johan,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Hello
My slide is working correctly now. I do not understand how it is possible but it works again !
Maybe it's thanks to you? In any case, I wish you a good day.
Regards
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.