Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1590868
activation
Closed

Comments

  • koolkat started the conversation
    May 28, 2018 at 10:27pm

    My license code got de-activated.  I cannot re-activate - I do not get an option to enter the purchase code. I will manually update for now.


    thanks.

  • [deleted] replied
    May 28, 2018 at 11:26pm

    Hello koolkat,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations You can reset it here to add to the product activation box again.