Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you for your patience. The dev recommended that you update to the latest release. We've included several improvements and fixes to the plugin since 6.6.8. that could help.
The problem is that you are overwriting several LayerSlider default styling settings in the style.css file. This is not recommended. You can apply classes on layers, but changing all of the default attributes of the layers will not work properly, and could result in different errors in different browsers. The Safari bug is caused by this custom styling unfortunately.
Dear Team,
We have an issue in displaying custom labels on slider, this issue happens in all apple products. But for other devices its working fine.
Kindly find the attached screen shots,
Regards,
Abd Al-Rahman
Hello Abd Al-Rahman,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you for your patience. The dev recommended that you update to the latest release. We've included several improvements and fixes to the plugin since 6.6.8. that could help.
We already have the latest version
Thank you for the feedback. I will let the dev team take a further look into this to see if they can find anything else, and get back to you shortly.
The problem is that you are overwriting several LayerSlider default styling settings in the style.css file. This is not recommended. You can apply classes on layers, but changing all of the default attributes of the layers will not work properly, and could result in different errors in different browsers. The Safari bug is caused by this custom styling unfortunately.