Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
I can make a new slider and save it with no errors. when i use one from your template store i cannot save any changes i make.
im going to enable debug mode for more trouble shooting information
using wordpress debug log file produces no error messages.
i looked in cpanel and found these error messages related to saving template layer sliders
Hello imhoteplukata,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
We've looked into this, but currently it seems to be working properly. Were you able to fix the problem in the meantime ?