Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1585049
Template Store not working
Closed

Comments

  • Mischa started the conversation
    May 23, 2018 at 1:28pm

    Hi there,

    I don't know why, but I cannot import any template from the template store within Wordpress. 

    All settings check out okay in the system status menu (See attached screenshot). I can update Wordpress templates, plug-ins and the CMS itself, just the template store import does not work. 

    Cheers.

    Mischa :)


  • [deleted] replied
    May 24, 2018 at 12:48pm

    Hello Mischa,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Could you please set up a temporary WP admin for us so we can check on this problem ?