Okay
  Public Ticket #1584169
License issue
Closed

Comments

  • winbach started the conversation

    Greetings.  I am the web designer for Creative Productions and when we started our website, I used my personal license number temporarily for the website to get things rolling but now need to purchase a company license to use on the site and unhook mine so I can use on my personal website. The plugin was included in the Avada theme. 

    How do you suggest I do that?  I think in the registration database it is showing the website above so even when I delete the Envato code it won't let me use the code for my own site.  

    Help!  I want things to be legal and setup correctly for the company and be able to use my license.  Let me know what I can do to make this the correct setup.  

    Appreciate your help.  

    Thanks. 

  • [deleted] replied

    Hello winbach,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations You can remove the activation from the temporary site with it, to use it again for your own project, and you can purchase a new one for the company.