Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Greetings. I am the web designer for Creative Productions and when we started our website, I used my personal license number temporarily for the website to get things rolling but now need to purchase a company license to use on the site and unhook mine so I can use on my personal website. The plugin was included in the Avada theme.
How do you suggest I do that? I think in the registration database it is showing the website above so even when I delete the Envato code it won't let me use the code for my own site.
Help! I want things to be legal and setup correctly for the company and be able to use my license. Let me know what I can do to make this the correct setup.
Appreciate your help.
Thanks.
Hello winbach,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations You can remove the activation from the temporary site with it, to use it again for your own project, and you can purchase a new one for the company.