Okay
  Public Ticket #1575335
Lost contact to my license
Closed

Comments

  • EOS405D started the conversation

    Hy there are there any known issues changing a site from http to https? I had some problem te handle my lcense which was not deactivated while I switched from HTTP:// to HTTPS. I switched back, deactivated the license, switched again to HTTPS:// and after that I was able to activate my licenses again.


    Bernhard

  • [deleted] replied

    Hello Bernhard,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    There are no issues with http/https. LayerSlider can handle both.

    In any case, we have launched a site that you can use to manage and reset the activations of your purchase code when needed, please refer to the following URL: https://kreaturamedia.com/reset-activations

  • EOS405D replied

    Hello Attila,

    What a great name. Thank you for your support. The URL you have sent to was a big goal !!

    Now everything is working fine.


    Bernhard

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.