Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1575335
Lost contact to my license
Closed

Comments

  • EOS405D started the conversation
    May 15, 2018 at 10:02am

    Hy there are there any known issues changing a site from http to https? I had some problem te handle my lcense which was not deactivated while I switched from HTTP:// to HTTPS. I switched back, deactivated the license, switched again to HTTPS:// and after that I was able to activate my licenses again.


    Bernhard

  • [deleted] replied
    May 15, 2018 at 4:20pm

    Hello Bernhard,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    There are no issues with http/https. LayerSlider can handle both.

    In any case, we have launched a site that you can use to manage and reset the activations of your purchase code when needed, please refer to the following URL: https://kreaturamedia.com/reset-activations

  • EOS405D replied
    May 15, 2018 at 7:08pm

    Hello Attila,

    What a great name. Thank you for your support. The URL you have sent to was a big goal !!

    Now everything is working fine.


    Bernhard

  • [deleted] replied
    May 15, 2018 at 7:49pm

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.