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Hi. I am having difficulties updating the plugin. The error message is:
"Update Failed: Could not create directory."
Also, the homepage shows the error message as:
"
The slider cannot be found
Please make sure that you’ve used the right shortcode or method to insert the slider, and check if the corresponding slider exists and it wasn’t deleted previously.
Only you and other administrators can see this to take appropriate actions if necessary.
"
Please help.
My purchase code information is
Item ID:
1362246
Item Purchase Code:
b99dc2f8-0337-4a39-8ab3-6eb7f4a29e4a
Purchase Date:
2018-05-13 22:31:38 UTC
Hello a2noir,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your site but for me the slider is being displayed currently on your homepage.
Have you managed to fix the problem in the meantime ?
You can also find detailed installation and update instrcutions, as well as inserting methods in the documentation: https://layerslider.kreaturamedia.com/documentation/#plugin-setup