Okay
  Public Ticket #1570962
Importing Template isn't working
Closed

Comments

  • shaibu89 started the conversation

    Hello,

    My license is activating and I'm trying to import a template and it says, "Importing, please wait"

    Is this stuck? How long should it take to import one template.

    Thank you,
    Shai

  • [deleted] replied

    Hello Shai,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the importing method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.