Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Suddenly the background video layer stopped auto playing.
This is the video: https://www.jaacademy.nl/wp-content/uploads/2017/08/jaacademypromo.mp4
It's just frozen on the first frame of the video. The slide has a video layer and a few text layers on top.
Hello ingo84,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Thank you for your feedback. Google (Chrome) has suddenly changed their autoplay policy for the browser a few days ago. It could affect certain video setups unfortunately. We are currently looking into it, to see what we need to adjust after these changes from Google.