My server is running PHP 5.6 and I had Layerslider 5.6.2 installed. I upgraded my server to PHP 7.2 which gave me a php error for Layerslider. So I updated the Layerslider plugin to the latest version. This got rid of the php error, but when I viewed my slider, the slider was almost full screen and the text was all out of position. I tried changing some settings in the responsive mode but nothing fixed it. I ended up having to revert back to PHP 5.6 and Layerslider 5.6.2 :(
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Could you please set up a test page where we can check the problem ? Unfortunately we cannot really troubleshoot this from screenshots. We would need to see the slider.
Here's a link to my testing site, the text in the slider is much wider than the text was before the update. I also attached a screenshot of the slider settings.
On your test site the slider is set to normal responsive mode, while on the other it's fullwidth, which does not resizes the layers when the slider is larger than its original size. You will need to set the slider on the test page to fullwidth as well.
My server is running PHP 5.6 and I had Layerslider 5.6.2 installed. I upgraded my server to PHP 7.2 which gave me a php error for Layerslider. So I updated the Layerslider plugin to the latest version. This got rid of the php error, but when I viewed my slider, the slider was almost full screen and the text was all out of position. I tried changing some settings in the responsive mode but nothing fixed it. I ended up having to revert back to PHP 5.6 and Layerslider 5.6.2 :(
Just updated layerslider on another website and got the same issue. It's like the canvas width is being ignored. See before and after screenshots.
Hello krskaggs,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Could you please set up a test page where we can check the problem ? Unfortunately we cannot really troubleshoot this from screenshots. We would need to see the slider.
Here's a link to my testing site, the text in the slider is much wider than the text was before the update. I also attached a screenshot of the slider settings.
http://text2drive.taggrafx-testing.com/features-overview/drive-sales/
Here's the link to the page before the updates.
https://text2drive.com/features-overview/drive-sales/
Thank you! I'll let the development team look into this and get back to you with the results shortly.
On your test site the slider is set to normal responsive mode, while on the other it's fullwidth, which does not resizes the layers when the slider is larger than its original size. You will need to set the slider on the test page to fullwidth as well.