I'm try to activate my license but my purchase code doesn't works. Attach prints. Also I'm try to correct the Responsive issue but I dón´t have the option "Global settings" in my Menu. How can I do that?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Problems with the activation method such as this, are usually related to server configuration issues unfortunately.
Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.
I'm try to activate my license but my purchase code doesn't works. Attach prints. Also I'm try to correct the Responsive issue but I dón´t have the option "Global settings" in my Menu. How can I do that?
Thanks.
Hello cataboc,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Problems with the activation method such as this, are usually related to server configuration issues unfortunately.
Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.