Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Hi
I have setup a new slider based on one of your templates.
There are three slides, each one a video hosted on Vimeo.
The slider is set to loop
End the end of the third slide, you see the very first frame of the third video before the loop starts.
I have shuffled the videos to see if this makes any difference. Each time it is the same result.
Is there something wrong, or is there a better way of doing what I want.
Thanks
Phil
Hello Phil,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thanks Attila.
I look forward to hearing back from you shortly.
Best regards
Phil
Thank you for your patience. Please insert your video as a slide background. That should do the trick.
You can do that in the Layers -> Content section of the video layer with the Use this video as slide background option.
Thanks Attila
That works.
Brilliant!
Phil
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.