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  Public Ticket #1560431
Rotating Cube on Mobile phone view
Closed

Comments

  • poteetshouse started the conversation
    May 1, 2018 at 3:45pm

    I have an issue on mobile phone view with the slider presenting in a "rotating cube" while tablet and web are fine..  Please help. 


    Thanks 

    Bryan Poteet 

     [email protected]

  • [deleted] replied
    May 1, 2018 at 6:16pm

    Hello poteetshouse,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    That rotating cube is related to your theme/page builder. The slider is being swapped out for that cube on mobiles. This swap is not initiated by LayerSlider, so I'd recommend to contact your theme author with this case. They should be able to provide you with further details.

  • poteetshouse replied
    May 1, 2018 at 6:20pm

    I found the plugin that caused the issue.. My question is now why isn't my slider showing on mobile view while i have it set to show and optimize for that format. 


    Thanks 

  • [deleted] replied
    May 2, 2018 at 9:44pm

    The slider is being hidden by your theme. As I can see your theme is loading a different page layout for mobiles and that one does not include the slider. I'd recommend to look around in the theme/page builder settings. There should an option to adjust this or you could try to add the slider to the mobile layout as well.