Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1558751
Problem with IsotopeGallery
Closed

Comments

  • Sayvo-Games started the conversation

    Hello,

    i used the Wordpress theme Oblivion. In this theme there is an old LayerSlider Version 5.6.9. installed.

    https://themeforest.net/item/oblivion-the-ultimate-multipurpose-gaming-theme/5501609?s_rank=4

    But i have problemes to use the LayerSlider with the Plugin IsotopeGallery (was installed in this theme too). When i deactivate LayerSlider the Gallery works fine but there works not together.

    So I bought and updated to the newes version of LayerSlider because i hope with this version it will work. But no effects.

    From the "Oblivion" Support comes the tip --> please update to PHP 7.0 or 7.1. I do this but will not work. Now the support think that the version is to new. 

    How can i downgrade my LayerSlider to 5.6.9 or how can i reactivate the installed version and use the activated Code in other Theme?


    Hope you can help. Thanks

  • [deleted] replied

    Hello Sayvo-Games,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've attached the latest version of the v5 release of the plugin, you can use that to reinstall it.

  • Sayvo-Games replied

    Hello Attila,

    thanks for your fast help. 

    With this Version it will work.

    Have a nice day.

  • [deleted] replied

    Thank you for the feedback, glad we could help. If you need further assistance please let us know.