Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1554483
Accidental purchase
Closed

Comments

  • matinum started the conversation

    I thought i was purchasing a layerslider template, but I re-purchased "layerslider" after already purchasing it almost 2 years ago!  I thought the template cost money! Can I get a refund?

  • [deleted] replied

    Hello matinum,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please proceed with opening a refund request for the mistaken purchase on Envato, as we can only accept it there.

  • matinum replied

    Do you have a link? Their site is impossible

  • [deleted] replied

    Here it is https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-