We want to update Layer Slider to latest version 6.5, as we have received it in e-mail (currently have 5.0.2). Howerver, in the dashboard, there are no notifications about the update, either in the Plugins page, nor in Updates page.
We still have 5 days left of a yearly support. Could you advise or would you access THNX Radio's dashboard to see why we do not receive any update notifications regarding Layer Slider plugin and fix it?! Please, let us know in order to sent you username and password.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The Product Activation box (or "Auto-Update" section, as it was called in old releases) is on the main page of the plugin's admin area, under the sliders list. After you enter your license and activate the plugin, the auto-update feature becomes available and you can get the latest release with just one click by using the Updates or Plugins WP menus.
We want to update Layer Slider to latest version 6.5, as we have received it in e-mail (currently have 5.0.2). Howerver, in the dashboard, there are no notifications about the update, either in the Plugins page, nor in Updates page.
We have received your article https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#updating but, we cannot find where is the Product Activation box, in order to find the update from there. I prefer not to do the update manually.
We still have 5 days left of a yearly support. Could you advise or would you access THNX Radio's dashboard to see why we do not receive any update notifications regarding Layer Slider plugin and fix it?! Please, let us know in order to sent you username and password.
Hello Thnxradio,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The Product Activation box (or "Auto-Update" section, as it was called in old releases) is on the main page of the plugin's admin area, under the sliders list. After you enter your license and activate the plugin, the auto-update feature becomes available and you can get the latest release with just one click by using the Updates or Plugins WP menus.