Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1544724
Layer Slider Template Store Not Importing
Closed

Comments

  • klgs0106 started the conversation
    April 17, 2018 at 5:46pm

    I am trying to import a slider template from the template store but it just keeps showing the Importing load icon. 

  •  79
    John replied
    April 18, 2018 at 8:47pm

    Dear Klgs0106,

    Problems with the importing templates are usually related to server configuration issues.

    Please check LayerSlider -> Options -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Retrying the import might also help.

    System Status will most likely show what's causing the issue and by contacting your server hosting provider they can make the necessary adjustments.

    Best Regards,
    John | Kreatura Dev Team