We shifted our website to google cloud and we see the licence is not activated in the current setup, and it is not allowing to activate it.
The licence was activated for the same website and after we moved to google we don't have a access to the previous provider and the current status of layer slider says "LayerSlider product activation was canceled on this site"
Kindly support us to resolve this issue, or request you to reset the license.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
Hi,
We shifted our website to google cloud and we see the licence is not activated in the current setup, and it is not allowing to activate it.
The licence was activated for the same website and after we moved to google we don't have a access to the previous provider and the current status of layer slider says "LayerSlider product activation was canceled on this site"
Kindly support us to resolve this issue, or request you to reset the license.
Thanks,
Sada
Hello Sada,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
Hello Attila,
Thanks for the quick response, This is now resolved.
Thanks
Sada
Thank you for your feedback!
Best Regards,
George | Kreatura Dev Team