Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1542088
slider works on desktop/mobile but not ipad
Closed

Comments

  • eatfoiegras started the conversation

    Front page has two different sliders (#36 and #18) One I have set to show only on desktop and ipad; the other is set to show only on iphones.

    Desktop looks great, as does phone screens. But Ipad comes up blank. All I see is dark screen with the copyright info.

    Appreciate any help on this. Wondering if I got some settings wrong.

  • [deleted] replied

    Hello eatfoiegras,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    The hide on mobile option is also excluding tablets. So the desktop slider will not appear on it.

    And as I can see you have set hider over 600 for the other slider. If the tablet screen is larger than this, it will be hidden there as well. You will most likely need to use a larger hide over value.