Okay
  Public Ticket #1541639
slider loading
Closed

Comments

  • digitalriverfr started the conversation

    Hello !

    I purchased your plugin and it's amazing ! congratulations

    But  I have a problem with a slider...I add 'Interactive Slider' in my website "homepage" (second section), and when I refresh it, the slider doesn't appear...I see a loader but nothing else...

    Why ?  


    Thanks. 

  • [deleted] replied

    Hello digitalriverfr,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked your site but for me the slider is being displayed after refreshing the page as well.

    Have you managed to fix the problem in the meantime ?

    In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?

  • digitalriverfr replied

    Hi Attila thanks for reply .

    Yes i tried to fix the problem in the maintime but no way...

    I submitted the layer slider. It must appear undo the HomePage video .

    I always have this loader and the slider is not appear.

    I Work on Apple iMac27 Retina with macOs High Sierra and Google Chrome.


    Thanks 

  • [deleted] replied

    It seems like that Slider Revolution is overwriting the Greensock library on your site, that both plugins would use, resulting in this error. 

    Please enable the LayerSlider WP -> Options -> Advanced -> Use GreenSock (GSAP) sandboxing option. This should help with most greensock related problems.

    In case that did not help, please set the scripts priorty to 11.