Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1540804
Inserting product code into LayerSlider so it'll upgrade
Closed

Comments

  • danbish started the conversation
    April 14, 2018 at 12:43am

    I had LS installed from a theme but wanted to get the latest one. I deactivated the old version, deleted the folders from the website and installed the new one. I still get the error in the plugin page that says:

    License activation is required in order to receive updates and premium support for LayerSlider. Purchase a license or read the documentation to learn more. Got LayerSlider in a theme?

    I'm wondering how to insert the product license code so this will go away and auto-update like I paid for. 

  • [deleted] replied
    April 14, 2018 at 9:36am

    Hello danbish,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please read the following part of the documentation for activation instructions: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#activation-howto The product activation box is on the main page of LayerSlider interface.