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  Public Ticket #1540804
Inserting product code into LayerSlider so it'll upgrade
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  • danbish started the conversation

    I had LS installed from a theme but wanted to get the latest one. I deactivated the old version, deleted the folders from the website and installed the new one. I still get the error in the plugin page that says:

    License activation is required in order to receive updates and premium support for LayerSlider. Purchase a license or read the documentation to learn more. Got LayerSlider in a theme?

    I'm wondering how to insert the product license code so this will go away and auto-update like I paid for. 

  • [deleted] replied

    Hello danbish,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please read the following part of the documentation for activation instructions: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#activation-howto The product activation box is on the main page of LayerSlider interface.