Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi,
Thanks for this lovely plugin, I've been building the home page of a new site completely with it for all the effects and transitions. I have a few questions regarding a couple of customisations I'm trying to achieve:
I'd be grateful if you could help me work out solutions to these issues.
A
Hello A,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
You could simply use a text layer instead of a button and apply border, rounded corners and colors on it, to achieve this look. The text layer can be linked the same way to function as a 'button'.
The up and down arrow keys cannot be used to navigate the slider currently. The vertical scrolling is possible, but in that case you would need to enable and use the Play By Scroll feature.
Yes, a GIF would be most likely the best approach. Or depending on the movement of the bird, you could simply use a layer transition (offset) with easing.
Unfortunately there is no option to set up such hover trigger for layers. You cannot reveal a layer by hovering over another one. What you could do as a workaround is to hide (opacity 0) the tooltip layers by default and apply Hover Transition opacity 1 on them. They will become visible when hovered over. This is not ideal, but it's the closest you can do at the moment.
Hi Attila.
Thanks for all the suggestions, the text layer option definitely worked.
I am still having an issue with the up-down navigation of the slides though. Right now, the only way to transition from slide to slide is to click on a button that triggers the next slide. Even though I have Play By Scroll activated, using the mouse wheel or trackpad on my Mac isn’t scrolling between slides. This feels a little odd as the only way to transition between slides is to click the button, and the user might feel a little stuck if he or she intuitively doesn’t go there.
Edit: Turns out this is because I'm using my Wordpress theme's Visual Composer tool to build the page. Because I'm enabling it in a fullscreen row, the scroll effect isn't working the same way.
Thanks for the prompt assistance, I really do appreciate it.
A
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
1. Please try to enable "Start immediately" option under Slider Settings / Slideshow
2. Please set the Full size mode to normal, or make sure that all parent element of the slider has 100% height.
Best Regards,
George | Kreatura Dev Team
Hi George,
Thank you, the second suggestion seems to have fixed the gap issue on Safari.
However scrolling is still not working with trackpad or mouse. The arrow keys do work in terms of advancing the images, as usual, but again, using left-right arrows to go up and down does feel a little weird.
A
We can confirm that this is an issue: if there is nothing else on your website but a play by scroll slider, you cannot navigate by scrolling in some cases. We are very sorry for your inconveniences and of course we will fix this issue soon.
Best Regards,
George | Kreatura Dev Team
That's extremely unfortunate. This pretty much means I can't use your plugin for my site since it has to launch in the next couple of weeks. Can I get a refund for my purchase since I will not be using it anymore?
Hello,
First of all: we absolutely understand. You need this feature, but you cannot use it in the way you want. We are planning to fix this issue in less than a week. Please consider to wait for the updated version and if it won't fit your needs, we will grant you a full refund.
Best Regards,
George | Kreatura Dev Team
Hello,
Thank you for your patience.
As promised, we've make the necessary changes to improve the Play By Scroll feature. We've attached the beta version. Please try it out and let us know if it solves the issues you're experiencing.
Best Regards,
John | Kreatura Dev Team
Hi,
Sorry I had to go ahead with another plugin instead because I couldn't keep my clients waiting.
A