We are using the picture frame slider for a project. We are noticing an issue with the transitions in Chrome - Firefox and safari seem ok but in Chrome the images show up and then quickly fade instead of coming forward and transitioning from black and white to color. Can you please assist? Thanks! I can send a video if helpful. But we were able only to replicate the issue in the latest version of Chrome browser only. Seems OK on safari and Firefox.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your slider using the latest Chrome version, but for me the transitions are being displayed properly at the moment. There is no flashing.
Have you managed to fix the problem in the meantime ?
In case not, could you please specify on what OS/device are you experiencing this exactly ?
Thank you for the feedback. We've investigated this on multiple devices with Chrome before, but did not see this error. We will test it further on additional Apple/macOS products to see if we can find anything.
We've made further tests on several installations, browsers and OS, but couldn't reproduce the issue anywhere. It was working fine on every instance. So this is most likely a localized issue on your end.
Please check whether you are using some kind of beta / developer version of Chrome, for example Chrome Canary. Please also check your browser extensions/plugins in Chrome that could be causing this.
Hello -
We are using the picture frame slider for a project. We are noticing an issue with the transitions in Chrome - Firefox and safari seem ok but in Chrome the images show up and then quickly fade instead of coming forward and transitioning from black and white to color. Can you please assist? Thanks! I can send a video if helpful. But we were able only to replicate the issue in the latest version of Chrome browser only. Seems OK on safari and Firefox.
Thanks!
Matt
Hello Matt,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your slider using the latest Chrome version, but for me the transitions are being displayed properly at the moment. There is no flashing.
Have you managed to fix the problem in the meantime ?
In case not, could you please specify on what OS/device are you experiencing this exactly ?
Hello -
So here is a video which shows the problem using Chrome. The machine is a 2013 MacBook Pro using the latest version of Chrome.
Thank you for the feedback. We've investigated this on multiple devices with Chrome before, but did not see this error. We will test it further on additional Apple/macOS products to see if we can find anything.
We've made further tests on several installations, browsers and OS, but couldn't reproduce the issue anywhere. It was working fine on every instance. So this is most likely a localized issue on your end.
Please check whether you are using some kind of beta / developer version of Chrome, for example Chrome Canary. Please also check your browser extensions/plugins in Chrome that could be causing this.