Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
i have two questions.
1. Layerslider i can give permission to my user role, but i have a woocommerce installation, and it doesn´t show the shop manager role, when i indicate custom role and write Shop Manager it give me an error, am i doing something wrong? how can i give permission to my shop manager user?
2. if i have a subdomain in my url and have a principal installation of my website (two wordpress, same domain) can i use the same license?
Thank you
Hello Alix,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately the 'Shop Manager' is not a valid WP role, it is only used in Woocommerce so it's not an accepted role. If you would like to set up custom roles you will need to select Custom and enter the capabalities to the field. The capabalities are listed on the link in the same section.
Regarding the activation. Please read the following part of the documentation, it details multiple site usage: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#activation-sites