My front page where slider should be says the following message:
Multiple jQuery issueIt looks like that another plugin or your theme loads an extra copy of the jQuery library causing problems for LayerSlider to show your sliders. Please navigate on your WordPress admin area to the main page of LayerSlider and enable the "Put JS includes to body" option within the Troubleshooting & Advanced Settings box.
I cannot find any troubleshooting & advanced settings box.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
It's located in the WP sidebar -> LayerSlider WP -> Options -> Advanced tab.
all right I have found it and it worked to remove the error, but now I have the problem with layer slider going above my header. Is there a way you could help me out with that. Is there something I could do for that not to happen? None of my other widgets going over it.
You will need to set a higher z-index value for your header than the slider to solve this. You can set the z-index for the slider in the Slider Settings -> Appearance -> Custom Slider CSS field by entering z-index:1; or you could use an even lower number if 1 still does not make it.
There are multiple JS errors on your site. If you open up the browser console you can see them. They are most likely the reason for the slider not working as well, as they are interfering with it. I'll let the dev team take a further look at this, to see what is generating those JS errors exactly.
My front page where slider should be says the following message:
Multiple jQuery issueIt looks like that another plugin or your theme loads an extra copy of the jQuery library causing problems for LayerSlider to show your sliders. Please navigate on your WordPress admin area to the main page of LayerSlider and enable the "Put JS includes to body" option within the Troubleshooting & Advanced Settings box.
I cannot find any troubleshooting & advanced settings box.
Hello serzhmarchuk,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
It's located in the WP sidebar -> LayerSlider WP -> Options -> Advanced tab.
all right I have found it and it worked to remove the error, but now I have the problem with layer slider going above my header. Is there a way you could help me out with that. Is there something I could do for that not to happen? None of my other widgets going over it.
You will need to set a higher z-index value for your header than the slider to solve this. You can set the z-index for the slider in the Slider Settings -> Appearance -> Custom Slider CSS field by entering z-index:1; or you could use an even lower number if 1 still does not make it.
Hi, thank you for reply, I have updated the plugin and the sliders disappeared from the site completely. what happened?
I have 4.9.3 wordpress version, and plugin version: 6.7.6
Please help
There are multiple JS errors on your site. If you open up the browser console you can see them. They are most likely the reason for the slider not working as well, as they are interfering with it. I'll let the dev team take a further look at this, to see what is generating those JS errors exactly.
As we can see you are using a seven years old "ColorBox" plugin. That is causing the first JS error.
And the second JS error is caused by something called "flex menu".
Both of these items are unrelated to LayerSlider.