Well, a few days ago I download a theme from your templates store, yesterday I've visited but there weren't any slider, if I put some category it shows me a box of "Coming soon, stay tuned!"
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please verify that LayerSlider is activated on this installation and then press the Force Library Update button in the top right corner of the Template Store.
Thank you for the feedback. In this case it's possible that this problem is related to a server configuration issue.
Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.
Well, a few days ago I download a theme from your templates store, yesterday I've visited but there weren't any slider, if I put some category it shows me a box of "Coming soon, stay tuned!"
Thanks.
Hello CESARAMARILLO,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please verify that LayerSlider is activated on this installation and then press the Force Library Update button in the top right corner of the Template Store.
Hello Attila,
I already have it activated, and I´ve press the Force Library Update buttom, but I still can not see anything.
What else do you recommend me to do?
Thanks
Thank you for the feedback. In this case it's possible that this problem is related to a server configuration issue.
Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.