Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1523287
I can't see the layer slider templates in the store
Closed

Comments

  • CESARAMARILLO started the conversation
    March 30, 2018 at 1:19am

    Well, a few days ago I download a theme from your templates store, yesterday I've visited but there weren't any slider, if I put some category it shows me a box of "Coming soon, stay tuned!"

    Thanks.

  • [deleted] replied
    March 30, 2018 at 8:41am

    Hello CESARAMARILLO,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please verify that LayerSlider is activated  on this installation and then press the Force Library Update button in the top right corner of the Template Store.

  • CESARAMARILLO replied
    April 3, 2018 at 2:10am

    Hello Attila,

    I already have it activated, and I´ve press the Force Library Update buttom, but I still can not see anything.

    What else do you recommend me to do?

    Thanks

  • [deleted] replied
    April 3, 2018 at 8:53pm

    Thank you for the feedback. In this case it's possible that this problem is related to a server configuration issue.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.